Please read all documents carefully
Information We Collect:
At Steady Wheels Driving School, we collect personal information necessary to provide our driving instruction services including your name, contact information, driver's license details, date of birth, emergency contact information, and payment details. We also collect lesson progress notes and driving skill assessments to help improve your learning experience.
When you visit our website, we may automatically collect technical information such as your IP address, browser type, and pages visited to improve our online services.
How We Use Your Information:
We use your personal information to schedule and conduct driving lessons, maintain your progress records, process payments, and communicate with you about appointments and services. We may also use your information to comply with Ministry of Transportation Ontario (MTO) requirements and other legal obligations.
Information Sharing:
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors and scheduling software, but only when necessary and under strict confidentiality agreements.
We may disclose your information when required by law, such as MTO reporting requirements, or to protect our rights and safety.
Data Security:
We implement appropriate security measures to protect your personal information including encryption for sensitive data, secure storage systems, and limited access controls. However, no method of transmission over the internet is 100% secure.
Data Retention:
We retain your personal information for as long as necessary to provide our services and comply with legal requirements. Active student records are kept for up to 7 years after completion of training, and lesson records are maintained as required by MTO regulations.
Your Rights:
You have the right to access, correct, or request deletion of your personal information. You can also withdraw consent for marketing communications at any time. To exercise these rights, please contact us using the information provided below.
Cookies and Website Usage:
Our website uses cookies to enhance your browsing experience and analyze website traffic. You can disable cookies in your browser settings, though this may affect some website functionality.
Children's Privacy:
Our services are intended for individuals aged 16 and older. For students under 18, we require parental consent before collecting personal information.
Changes to This Policy:
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
Contact Information:
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:
Steady Wheels Driving School
Email: privacy@steadywheelsdrivingschool.com
Phone:
Address: Brampton, ON
For privacy complaints that cannot be resolved with us directly, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
Effective Date: January 1, 2025
This Privacy Policy is governed by the laws of Ontario, Canada, and applicable federal privacy legislation including PIPEDA (Personal Information Protection and Electronic Documents Act).